At Rayze, we respect and value the privacy of all individuals. This Privacy Policy describes how your personal information is collected, used, shared and safeguarded when you access our mobile application(s) along with any related websites, services or products (collectively, the “Service”). Please read this Privacy Policy carefully. By using the Service, you consent to the collection and use of your information by us as set out in this Privacy Policy. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOU ARE NOT PERMITTED TO USE OR ACCESS THE SERVICE.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@rayzeapp.com.

1. Consent

By using the Service, you hereby consent to our Privacy Policy and agree to its terms.

2. Personal Data Rayze Collects Now or May Collect in the Future

Rayze may collect information from you in a variety of ways: by asking you directly for information and by collecting information from and about the equipment you use when you access the Service. We may also collect information about the selections and choices you make by examining the way you interact with the Service.

If you contact us directly, we may receive additional information about you, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

3. Types of Data Currently Collected

Information About You

Rayze may collect your name, email address (including but not limited to a hashed email address, Facebook identifier, Apple identifier, Google identifier, or LinkedIn identifier), telephone number, age and gender when you register for an account, update or change information for your account and when you sign up for email updates. You may not send us any sensitive personal information (e.g., social security number, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Service or otherwise.

Location

Rayze may collect the approximate geographic location information. We gather this information to give you more information about volunteer opportunities or events. We may ask you to provide the information or we may use GPS or IP addresses. Location information is not only convenient for you, it may also be a security feature if, for example, it flags a sign in from a country in which you did not originally register your account.

Contact/Address Book Information

Rayze may collect your contacts, such as your phone contacts, address book or social graph, to make it easier for you to share content from the Service or invite others to use the Service.

User Content

Rayze may collect users’ photos and/or videos, audio data, data collected in user support requests and any other user-generated content that users provide to us.

Search History

Rayze may collect information about searches performed while using the Service.

Identifiers

In addition to the information that you provide when you register, Rayze may collect certain information automatically, such as your mobile device’s unique device ID, account IDs, assigned user IDs, your mobile device’s IP address, your mobile device operating system, or other user-or account-level or device information that can be used to identify a particular user or account or mobile device.

Usage Data

Rayze may collect information about how you use the Service, such as launches, taps, clicks, scrolling information, listening data, video view, or other information about how you interact with the Service as well as any other data about your activity in the Service.

Diagnostics

Rayze may collect data to determine how well the Service is performing, such as crash data, launch time, hang rate or energy use and other technical performance data.

4. How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain the Service
• Improve, personalize, and expand the Service
• Understand and analyze how you use the Service
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for user support, to provide you with updates and other information relating to the Service
• Communicate with you, including for our marketing and promotional purposes
• Send you emails
• Find and prevent fraud

5. Data Sharing

• Rayze does not sell your personal data.
• Rayze may disclose your personal data to its trusted service providers, such as Firebase, to operate and improve our the Service. Access to your personal data is limited to the information reasonably necessary to perform work for Rayze and all such service providers must also utilize sound privacy policies.
• Rayze may disclose your personal data to third parties where: a) a state, federal, local or international law or regulation requires such disclosure; b) the disclosure is required by a subpoena court order or legal process; c) the disclosure is reasonably needed to prevent a crime or actual or threatened injury to the safety, property or privacy interests of Rayze or its users; or d) the disclosure is pursuant to our Terms of Service.
• Rayze may provide access to your personal data to a third party for purposes of a sale, merger, capital infusion, loan, or reorganization of the business or assets of Rayze.

6. Data Retention

Rayze will retain your personal data only for so long as is necessary for the purposes for which it was collected, unless: a) a longer or shorter time is required by applicable law; or b) you request that the data be deleted earlier. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, when we have a legal obligation to which we are subject or as advisable in light of legal requirements. Once we delete your data you will not be able to exercise the right to access, the right to erasure, the right to rectification or the right to data portability. In addition, Rayze may delete your personal information if you have not used or accessed the app within twelve (12) months.

7. Log Files

Rayze follows a standard procedure of using log files. These files log visitors when they visit the Service. All hosting companies do this and are part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

8. Cookies and Web Beacons

Like most other websites, the Service uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the parts of the Service that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

9. California Residents

If you are a California resident, please see our Privacy Notice for California Residents, which is incorporated into this Privacy Policy by this reference.

10. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at suport@rayzeapp.com.

11. Jurisdiction and Cross-Border Transfer

Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Service you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

12. Communications

If you no longer wish to receive communications from us, you may opt-out by emailing us at support@rayzeapp.com. If you no longer wish to receive communications from a third party, you are responsible for contacting the third party directly.

13. Third Party Sites

The Service may contain links to third party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Service, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot protect the safety and privacy of information that you provide to a third party outside of the Service. Before visiting and providing any information to any third party websites or applications, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website or application, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Service.

14. Security of Your Personal Data

We use administrative, technical and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that despite our efforts no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal data to us.

15. Children’s Information

The Service is not intended for individuals under 13 years of age. We do not knowingly solicit information from or market to individuals under 13 years of age. If you become aware of any personal data we have collected from individuals under 13 years of age, please contact us using the contact information provided below.

16. Changes

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the date at the top of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Service, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Service after the date such revised Privacy Policy is posted.

17. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@rayzeapp.com or by mail at Rayze LLC, [P.O. Box 501, Conshohocken, PA 19428].

This privacy policy was last updated on June 29, 2022.